You can now add additional logins yourself

Do several colleagues work on the same account? From now on you give each colleague their own login, and you add it yourself in the portal. Until now, an additional login could only be added by us.

What is an additional login?

An additional login is an extra user on the same account. It uses the same, shared credits, but signs in with its own email address and its own password. That is not the same as a sub-account: a sub-account is a separate account with its own credits.

How to add an additional login

In the portal, go to Login & security and open the This account tab. Under Logins for this account, click Add an additional login, enter the first name, last name and email address, and click Add.

The new user immediately receives an email with a code to set their own password. The code stays valid for 72 hours. After that, the new user signs in with their own email address. If the code has expired, they simply request a new one via Forgot your password? on the login page.

You can add up to two additional logins yourself. Need more? Just get in touch with us.

Every login has its own security

Every login has its own password and sets up two-step verification, passkeys and signing in with an email code on its own, under the Your login tab. In the list of logins you can see for each one whether two-step verification is on.

The main user stays in control

Only the main user manages the logins: adding them, changing the name and removing them. A login you remove is signed out straight away. The customer details and automatic top-up can also only be set by the main user.